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Connect with 5FOLD

Let’s find your next step.

Have a question about support, volunteering or getting involved? Start with the 5FOLD team.

Call 0461 420 736 or email connect@5fold.org.au. If you are planning a visit for a particular service, check its arrangements first.

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Contact details

Choose the way that works for you

Use the direct contact options below, or visit the existing 5FOLD contact page to use its enquiry form.

Call the team

0461 420 736. Speak with the team about service enquiries, visiting or how to get involved.

Call 5FOLD

Send an email

connect@5fold.org.au. Include a short description of your enquiry and the best way to reply.

Open your email app

Use the official contact page

The existing 5FOLD website has an enquiry form for volunteering, partnerships, financial support, workplace giving, media and other questions.

Open the official contact page

Plan your visit

Find us in Yarrabilba

23 Shaw Street, Yarrabilba QLD 4207

General business hours are Monday to Friday, 9 am to 4 pm. 5FOLD is closed on Saturdays, Sundays and public holidays.

Programme times and appointment arrangements can differ from these general hours. Call before travelling if you need emergency relief, a haircut, document witnessing or another particular service.

If you have questions about getting into the building, parking or anything you may need during your visit, ask the team before you come.

Telephone icon
Call ahead to check arrangements for your visit.

What would you like to ask?

A useful starting point for your enquiry

Choose the subject that is closest to what you need. You can always ask the team if you are unsure.

Finding support

Browse the service pages for a description of each programme, then contact the team about availability and access.

Explore services

Volunteering or partnership

Tell the team about your interests, the time you may be able to offer or the contribution your organisation is considering.

See ways to get involved

A donation or receipt

Ask a question about giving or an existing donation. Keep payment-card details and banking credentials out of your message.

Email a donation question

Media or a general question

Include the topic, your publication or organisation if relevant, and any date by which you need a reply. Response timing will depend on the team’s availability.

Email your enquiry

Before you get in touch

A little context helps

Keep your first message brief and focused on the question you want help with.

  1. Name the service or subject

    For example, ask about Breakfast Clubs, Road Ready, an op-shop visit, volunteering or a partnership.

  2. Say how to contact you

    Include a reply email address or phone number and mention any practical timing needs for your enquiry.

  3. Keep private documents out

    Do not send identity documents, payment details or sensitive personal information in an initial email or general enquiry. Ask the team what is needed and how to provide it.

Quick answers

Before you call or visit

Some questions can be answered by going directly to the relevant page.

Can I visit any service during business hours?

Please check first. General opening hours do not mean that every programme is running or that an appointment is available. The service pages and team can help you plan your visit.

Where can I see upcoming activities?

Visit What’s On for community activities and programme dates. Check the details on the individual listing before making plans.

See What’s On
Can I drop off clothing donations?

5FOLD accepts clothing and shoe donations during business hours. See the op-shop page and ask before bringing other items or a large delivery.

Read donation and visiting details

In an emergency

If life is in danger, call 000

Call emergency services if someone is in immediate danger. Do not wait for a reply to a general enquiry.

Programme information checked 7 October 2026. Please confirm current availability and arrangements with 5FOLD.