Emergency relief & budget help
Ask about support with everyday needs and help thinking through your budget. Assistance depends on your circumstances and current availability.
Ask about reliefPractical help, with dignity
Support for the days when you need a hand.
If everyday essentials are becoming difficult to manage, talk with us about emergency relief or budgeting support. You can also ask about our affordable haircut service.
Call 0461 420 736 before visiting so the team can explain availability, what to bring and the next step. If life is in danger, call 000.
HomeEmergency Relief & Haircuts
What do you need today?
Two services. A clear first step.
Tell the team which service you are asking about so they can give you the relevant information.
Affordable haircuts
Ask about the $5 haircut service and check eligibility, the next available session and booking arrangements.
Ask about haircutsEmergency relief
Talk with us before you visit.
A call helps us explain the support available and what you may need for an appointment.
The current YFS service directory lists 5FOLD emergency relief for residents of Yarrabilba and Logan Village, with appointment-only access and a requirement for photo ID and proof of address. Please check these arrangements directly with our team.
If you are unsure whether the service fits your circumstances, ask. You do not need to send identity documents, financial records or a detailed personal story through a general website enquiry to start the conversation.
Plan your visit
Know what to expect before you leave home.
Service arrangements can change. These questions will help you confirm the practical details.
Ask what is available
Explain whether you need emergency relief, budgeting support or a haircut. Check whether the service is currently able to help.
Confirm the arrangements
Ask about eligibility, an appointment or session time, any cost and the documents or card you should bring.
Check where to go
Confirm your visit with the team at 23 Shaw Street, Yarrabilba. General office hours do not mean every service is available throughout the day.
Affordable haircuts
A fresh cut, at a smaller cost.
5FOLD's published haircut service is $5 for eligible card holders, with sessions advertised for Wednesday mornings.
The service information lists pension, health-care and DVA cards. Call to check whether your card is eligible and to ask how to arrange a haircut.
Please confirm the next session before travelling. Availability, booking arrangements and holiday changes are best checked with the team.
Common questions
Ask us what you need to know.
Start with a phone call if you are unsure about the right service.
Can I arrive without an appointment?
Please call first. The current YFS directory lists appointment-only access, and the team can confirm the arrangements for the service you need.
What are the general opening hours?
Our published office hours are 9 am to 4 pm, Monday to Friday, excluding public holidays. Individual services have their own arrangements.
Should I upload my identification to an enquiry?
Please begin with a general question. Ask the team how any required documents should be provided before sharing them.
Where can I explore other local support?
The YFS urgent-help directory lists services across Logan and nearby areas. Check each provider's current eligibility and contact details directly.
Programme information checked 7 October 2026. Please confirm current availability and arrangements with 5FOLD.